The issue affecting ConversationRelay when using ‘multi’ language with speech-to-text calls has been resolved, and the service is functioning normally at this time.
Posted Oct 10, 2025 - 10:44 PDT
Monitoring
We have started seeing recovery for issue with ConversationRelay when using ‘multi’ language with speech-to-text calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 10, 2025 - 10:21 PDT
Update
We are investigating an issue with ConversationRelay when using ‘multi’ language with speech-to-text calls. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 10, 2025 - 09:38 PDT
Investigating
Our monitoring systems have detected a potential issue with ConversationRelay. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 10, 2025 - 09:20 PDT
This incident affected: PROGRAMMABLE VOICE (ConversationRelay).
