Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Message Delivery Failures to a Subset of Twilio Italian Phone Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Twilio Italian Phone Numbers . This incident has been resolved.
        Posted Aug 16, 2021 - 17:50 PDT

        Monitoring

        We are observing successful SMS delivery to Twilio Italian Phone Numbers for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 16, 2021 - 15:58 PDT

        Update

        We are continuing to investigate this issue.
        Posted Aug 15, 2021 - 16:14 PDT

        Update

        We are still experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 14, 2021 - 14:16 PDT

        Update

        We are still experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 13, 2021 - 14:15 PDT

        Update

        We are still experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 12, 2021 - 14:27 PDT

        Update

        We are still experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 11, 2021 - 22:54 PDT

        Update

        We are still experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 11, 2021 - 14:48 PDT

        Update

        We are still experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 11, 2021 - 10:56 PDT

        Investigating

        We are still experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 11, 2021 - 08:56 PDT

        Update

        We are observing a recovery SMS delivery to a subset of Twilio Italian Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 11, 2021 - 06:53 PDT

        Update

        We are observing successful SMS delivery to a subset of Twilio Italian Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 11, 2021 - 04:52 PDT

        Monitoring

        We are observing successful SMS delivery to a subset of Twilio Italian Phone Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 11, 2021 - 02:51 PDT

        Investigating

        We are experiencing SMS delivery failures to a subset of Twilio Italian Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 11, 2021 - 01:50 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).