We are no longer experiencing MMS delivery delays to the US over a small subset of short codes. This incident has been resolved.
Posted Oct 06, 2021 - 18:27 PDT
Update
We are still observing recovery in MMS delivery delays to the US over a small subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 06, 2021 - 16:25 PDT
Monitoring
We are observing recovery in MMS delivery delays to the US over a small subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Oct 06, 2021 - 14:32 PDT
Update
Upon further investigation, we have confirmed that MMS Long Code, North America is not affected by the ongoing incident. We are actively investigating the MMS delivery delays to US over a small subset of short codes and will provide another update as soon as possible.
Posted Oct 06, 2021 - 13:26 PDT
Update
We are experiencing MMS delivery delays to the US over a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 06, 2021 - 13:24 PDT
Investigating
Our monitoring systems have detected a potential issue with MMS Delivery delays to US over a small subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 06, 2021 - 13:14 PDT
This incident affected: CARRIER NETWORK (MMS Short Code, North America).