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        SMS Delivery Failures to Viettel Network In Burundi

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to to Viettel Network In Burundi. This incident has been resolved.
        Posted Jan 21, 2025 - 06:25 PST

        Monitoring

        We are observing recovery in SMS delivery failures sending to Viettel Network In Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 21, 2025 - 04:24 PST

        Update

        We are experiencing SMS delivery failures sending to Viettel Network In Burundi. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 21, 2025 - 02:25 PST

        Investigating

        We are experiencing SMS delivery failures sending to Viettel Network In Burundi. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 21, 2025 - 01:33 PST

        Update

        We are still observing recovery in SMS delivery failures sending to Viettel Network In Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 23:41 PST

        Update

        We are observing recovery in SMS delivery failures sending to Viettel Network In Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 21:42 PST

        Monitoring

        We are observing recovery in SMS delivery failures sending to Viettel Network In Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 19:41 PST

        Investigating

        We are experiencing SMS delivery failures sending to Viettel Network In Burundi. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 20, 2025 - 18:41 PST

        Update

        We are observing successful SMS delivery to Viettel Network In Burundi. However, We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 16:33 PST

        Monitoring

        We are observing successful SMS delivery to Viettel Network In Burundi. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 14:24 PST

        Update

        We are experiencing SMS delivery failures sending to Viettel Network In Burundi. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 11:51 PST

        Update

        We are experiencing SMS delivery failures sending to Viettel Network In Burundi. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 09:56 PST

        Investigating

        After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery failure to Viettel Network In Burundi. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 20, 2025 - 09:03 PST

        Monitoring

        We are observing successful SMS delivery to Viettel Network In Burundi. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 08:12 PST

        Update

        We are experiencing SMS delivery failures sending to Viettel Network In Burundi. Our engineers are constinuously working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 20, 2025 - 06:15 PST

        Investigating

        We are experiencing SMS delivery failures sending to Viettel Network In Burundi. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 20, 2025 - 05:19 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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