SMS Delivery Delay To And From Twilio Numbers Towards Multiple Network In South Africa Over A Subset Of Long Code

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks In South Africa Over A Subset Of Long Code. This incident has been resolved.

Posted Dec 01, 2023 - 23:46 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Multiple Networks In South Africa Over A Subset Of Long Code. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 01, 2023 - 21:47 PST

Update

We are experiencing SMS delivery delays when sending and receiving messages To and From Twilio Numbers towards multiple network in South Africa over a subset of long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 01, 2023 - 17:56 PST

Update

We are experiencing SMS delivery delays when sending and receiving messages To and From Twilio Numbers towards multiple network in South Africa over a subset of long code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Dec 01, 2023 - 15:44 PST

Update

We are experiencing SMS delivery delays when sending messages to Multiple Networks In South Africa Over A Subset Of Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 01, 2023 - 14:42 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple Networks In South Africa Over A Subset Of Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 01, 2023 - 13:44 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).