Inbound call failures to some Germany numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jul 16, 2019 - 09:03 PDT

Monitoring

We are observing signs of recovery for inbound calls. Our engineering team will continue to monitor the service and will provide an update when the issue is fully resolved.

Posted Jul 16, 2019 - 07:10 PDT

Investigating

Our monitoring systems have identified that calls to a subset of Twilio numbers in Germany are failing. Our engineers are investigating the issue with our carrier partner for a resolution. We will provide an update as soon as we have additional information.

Posted Jul 16, 2019 - 06:37 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).