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        SMS Delivery Report Delays to T-Mobile Network in US over Subset of Short Codes

        Incident Report for Twilio

        Resolved

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over a subset of short codes. Messages are being delivered successfully. We are closing this incident and will reach out to impacted customers individually for further follow-ups.
        Posted Aug 18, 2023 - 09:57 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 18, 2023 - 05:43 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 17, 2023 - 05:48 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 16, 2023 - 05:47 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 15, 2023 - 05:52 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 14, 2023 - 05:52 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 14, 2023 - 04:18 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 13, 2023 - 04:21 PDT

        Update

        We are still experiencing delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 12, 2023 - 04:36 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 11, 2023 - 04:55 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 10, 2023 - 05:00 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 09, 2023 - 13:03 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 09, 2023 - 05:12 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to T-Mobile network in US over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 09, 2023 - 01:13 PDT

        Update

        We continue to experience delays in receiving message delivery reports when sending to T-Mobile Network in US over subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 08, 2023 - 23:16 PDT

        Investigating

        We are experiencing delays in receiving message delivery reports when sending to T-Mobile Network in US over subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 08, 2023 - 22:11 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).