SMS Delivery Delays and Failures from Twilio Phone Numbers to MTel Bosnia and Herzegovina

Incident Report for Twilio

Resolved

We are updating the status of this incident to resolved and will continue to provide updates under the main incident: 'SMS Delivery Delays from Twilio to Multiple Networks in Europe'. https://status.twilio.com/incidents/shhrhbqxflt1

Posted May 07, 2026 - 14:15 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to MTel network subscribers in Bosnia and Herzegovina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 07, 2026 - 12:08 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTel network subscribers in Bosnia and Herzegovina. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 07, 2026 - 11:06 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTel network subscribers in Bosnia and Herzegovina. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 07, 2026 - 10:51 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).