SMS Delivery Failures to Robi Network in Bangladesh

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Robi Network in Bangladesh. This incident has been resolved.

Posted Jan 17, 2021 - 10:28 PST

Monitoring

We are observing successful SMS delivery to Robi Network in Bangladesh for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 17, 2021 - 09:00 PST

Update

We are continuing to experience SMS delivery failures when sending messages to Robi Network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 17, 2021 - 05:02 PST

Update

We are observing SMS delivery failures when sending messages to Robi Network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 17, 2021 - 02:55 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Robi Network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 17, 2021 - 02:09 PST

This incident affected: CARRIER NETWORK (SMS, APAC).