SMS Delivery failures To and From Multiple Networks In Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures To and From Multiple Networks In Brazil. This incident has been resolved.

Posted Aug 27, 2023 - 02:11 PDT

Monitoring

We are observing successful SMS delivery To and From Multiple Networks In Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 27, 2023 - 00:15 PDT

Update

We are experiencing SMS delivery failures To and From Multiple Networks In Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 26, 2023 - 22:21 PDT

Investigating

We are experiencing SMS delivery failures To and From Multiple Networks In Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 26, 2023 - 21:28 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).