Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to CTBC Celular in Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular in Brazil. This incident has been resolved.
      Posted Jun 15, 2022 - 17:14 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to CTBC Celular in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 15, 2022 - 15:20 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to CTBC Celular in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 15, 2022 - 14:11 PDT
      Investigating
      Our monitoring systems have detected a potential issue with delivery delays to Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jun 15, 2022 - 14:02 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).