Create Message Endpoint Service Degradation

Incident Report for Twilio

Resolved

After further investigation, it was determined that Twilio create message endpoint was degraded for 3 minutes between 05:00 and 05:03 Pacific Time on 01/20/2024. During this period of time customers may have experienced 5xx Errors or messages latency. The issue has now been resolved.

Posted Jan 20, 2024 - 07:22 PST

Investigating

Our monitoring systems have detected a potential issue messaging channels. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 20, 2024 - 06:49 PST