MMS Delivery Failures from Multiple Networks in the US to a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery failures from Multiple Networks in the US to a Subset of Short Codes. This incident has been resolved.

Posted Jul 31, 2024 - 14:11 PDT

Monitoring

We are observing successful MMS delivery from Multiple Networks in the US to a Subset of Short Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 31, 2024 - 12:25 PDT

Investigating

We are experiencing MMS delivery failures from Multiple Networks in the US to a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Jul 31, 2024 - 11:26 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).