We are no longer experiencing SMS delivery delays when sending messages to Whatsapp. This incident has been resolved.
Posted Jan 21, 2026 - 15:28 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Whatsapp. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 21, 2026 - 15:21 PST
Update
We are continuing to investigate this issue.
Posted Jan 21, 2026 - 14:13 PST
Investigating
We are experiencing SMS delivery delays when sending outbound messages to to Whatsapp. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Posted Jan 21, 2026 - 14:10 PST
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).
