Investigating issues with WebRTC client

Incident Report for Twilio

Resolved

All services are operating normally at this time.

Posted Oct 18, 2016 - 12:36 PDT

Update

We are seeing recovery across services in the US, however due to the load, some of the register requests can take longer than usual. We expect this to be resolved in a very short time.

Posted Oct 18, 2016 - 12:21 PDT

Monitoring

We have identified and fixed the issue that prevented new WebRTC clients to register with the service.

Posted Oct 18, 2016 - 12:13 PDT

Investigating

We are currently investigating an issue where calls using WebRTC in the US are failing to connect.

Posted Oct 18, 2016 - 12:04 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Client Web US1).