MMS Delivery Delays to AT&T in the US From a Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to AT&T in the US from a subset of shortcodes. This incident has been resolved.

Posted Jul 01, 2023 - 18:26 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to AT&T in the US from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 01, 2023 - 16:40 PDT

Update

We continue experiencing MMS delivery delays when sending messages to AT&T in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 01, 2023 - 12:21 PDT

Update

We continue experiencing MMS delivery delays when sending messages to AT&T in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 01, 2023 - 10:21 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to AT&T in the US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 01, 2023 - 09:21 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).