Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call Failures to a Subset of Twilio Italy Phone Numbers in Rome.
Incident
Report for Twilio
Resolved
We are no longer observing call failures to a subset of Twilio Italy phone numbers In Rome. This incident has been resolved.
Update
We are continuing to monitor for any further issues. We expect to provide another update in 2 hours or sooner once more information becomes available.
Monitoring
We have started seeing recovery for inbound calls to the subset of Twilio Italy Phone Numbers in Rome. We will continue to monitor to ensure a full recovery. We expect to provide another update in 60 minutes or sooner when there is more information to share.
Update
Our Engineers are still working with the underlying carrier to solve this issue. We will provide more updates as soon as they become available.
Update
Our Engineers are still working with the underlying carrier to solve this issue. We will provide more updates as soon as they become available.
Investigating
We are observing a subset of call failures to Twilio Italy phone numbers In Rome. We are currently working with our carrier partner to resolve the issue. We will provide another update as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).