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        SMS Delivery Delays and Failures to SMS to K-Telecom Network in Russia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays and failures when sending messages to K-Telecom network in Russia. This incident has been resolved.
        Posted Sep 27, 2023 - 06:58 PDT

        Monitoring

        We are observing recovery in SMS delivery delays and failures when sending messages to K-Telecom network in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 27, 2023 - 05:01 PDT

        Update

        We continue to experience SMS delivery delays and failures when sending messages to K-Telecom network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 27, 2023 - 03:48 PDT

        Update

        We continue to experience SMS delivery delays and failures when sending messages to K-Telecom network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 26, 2023 - 23:58 PDT

        Update

        We continue to experience SMS delivery delays and failures when sending messages to K-Telecom network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 26, 2023 - 21:58 PDT

        Investigating

        We are still experiencing SMS delivery delays and failures when sending messages to K-Telecom network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 26, 2023 - 20:58 PDT

        Monitoring

        We are observing recovery in SMS delivery delays and failures when sending messages to K-Telecom network in Russia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 26, 2023 - 18:58 PDT

        Update

        We continue experiencing SMS delivery delays and failures when sending messages to K-Telecom network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 26, 2023 - 10:54 PDT

        Update

        We are still experiencing SMS delivery delays and failures when sending messages to K-Telecom network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 26, 2023 - 09:05 PDT

        Investigating

        We are experiencing SMS delivery delays and failures when sending messages to K-Telecom network in Russia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 26, 2023 - 07:58 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).