SMS Delivery Delays and Delivery Failures To and From AT&T Network in Mexico

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and delivery failures when sending messages to and from the AT&T network in Mexico. This incident has been resolved.

Posted Mar 18, 2024 - 01:19 PDT

Monitoring

We have observed a recovery from the SMS delivery delays and delivery failures when sending messages to and from the AT&T network in Mexico. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 17, 2024 - 23:32 PDT

Update

We continue to experience SMS delivery delays and delivery failures when sending messages to and from the AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 17, 2024 - 20:40 PDT

Update

We are currently experiencing SMS delivery delays and delivery failures when sending messages to and from AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 17, 2024 - 16:42 PDT

Update

We are experiencing SMS delivery delays and delivery failures when sending messages to and from AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 17, 2024 - 14:46 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 17, 2024 - 14:00 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).