Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Elevated 500s and Latency in TwiML log retrieval
Incident
Report for Twilio
Resolved
The issues on TwiML log API has been resolved, and REST API is operating normally at this time.
Monitoring
TwiML log API is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
Our engineers have identified the issue on TwiML log API. Some customers may see an elevated level of 500s or increased latency accessing TwiML logs. Engineers are taking remediation. We expect to provide another update in 1 hour as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with twiml log API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: DEVELOPER TOOLS (REST API).