Super SIM Network Connectivity Issues

Incident Report for Twilio

Resolved

We are no longer experiencing Super SIM connectivity issues with our partners in Europe. This incident has been resolved.

Posted Jun 11, 2021 - 18:46 PDT

Monitoring

We are now seeing recovery of the network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 11, 2021 - 16:50 PDT

Identified

We are experiencing Super SIM connectivity issues with one of our partners in Europe. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.

Posted Jun 11, 2021 - 15:52 PDT