SC and LC SMS Delivery Degradation to and from US numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Dec 05, 2019 - 10:45 PST

Monitoring

We are seeing recovery on the delivery degradation to and from a portion of US Short Codes and Long Codes. We'll continue to monitor and provide updates if there are any changes.

Posted Dec 05, 2019 - 09:24 PST

Investigating

We are currently seeing delivery degradation to and from a portion of US Short Codes and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Dec 05, 2019 - 08:44 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America).