Higher than normal latency for responses from /calls REST API

Incident Report for Twilio

Resolved

We have resolved the issue causing higher than normal latency for responses from /Calls REST API. All services are fully operational.

Posted Mar 12, 2019 - 15:50 PDT

Monitoring

We are investigating higher than normal latency for responses from /Calls REST API. The issue has subsided but engineering is continuing to monitor while we investigate root cause. We will provide an update as quickly as possible

Posted Mar 12, 2019 - 15:34 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1) and DEVELOPER TOOLS (REST API).