MMS Delivery Receipts Delays To Verizon Network in US Via SubSet of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays when sending messages to Verizon Network in US via SubSet of Shortcodes. This incident has been resolved.

Posted Jul 23, 2024 - 15:20 PDT

Monitoring

We are observing recovery in MMS delivery delays when sending messages to Verizon Network in US via SubSet of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 13:20 PDT

Update

We are still experiencing MMS delivery receipts delays when sending messages to Verizon Network in US via subset of Short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 13:03 PDT

Investigating

We are still experiencing MMS delivery receipts delays when sending messages to Verizon Network in US via subset of Short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 05:02 PDT

Identified

We are experiencing MMS delivery receipts delays when sending messages to Verizon Network in US via subset of Short-codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 01:02 PDT

Update

We are experiencing MMS delivery delays when sending messages to Verizon Network in US via subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 22, 2024 - 23:02 PDT

Investigating

We are experiencing MMS delivery delays when sending messages to Verizon Network in US via SubSet of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 22, 2024 - 22:15 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).