Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS delivery delays sending to the network Oi in Brazil.

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted May 21, 2020 - 19:01 PDT

        Monitoring

        We are observing recovery for SMS delivery to network Oi in Brazil. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
        Posted May 21, 2020 - 17:44 PDT

        Investigating

        We have detected SMS delivery delays sending to the network Oi in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted May 21, 2020 - 16:28 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).