Delays unsuspending Twilio accounts

Incident Report for Twilio

Resolved

This incident has been resolved. All systems are operational now.

Posted Nov 23, 2018 - 18:10 PST

Update

Our engineering team continues to work to process delays of un-suspending accounts. We are processing the queue and will provide another update when the queue is caught up.

Posted Nov 23, 2018 - 09:30 PST

Monitoring

We have identified the issue causing delays un-suspending accounts. We are processing the queue and will provide another update when the queue is caught up.

Posted Nov 23, 2018 - 07:32 PST

Investigating

We are currently experiencing delays unsuspending customer accounts. We will provide additional information as soon as possible.

Posted Nov 23, 2018 - 06:23 PST