SMS Delivery Report Delays to Jazz Network in Pakistan

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to Jazz Network in Pakistan. This incident has been resolved.

Posted May 11, 2025 - 21:21 PDT

Update

We are observing recovery in delivery report delays when sending to Jazz Network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 11, 2025 - 17:32 PDT

Monitoring

We are observing recovery in delivery report delays when sending to Jazz Network in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 11, 2025 - 15:32 PDT

Update

We are still experiencing delays in receiving message delivery reports when sending to Jazz Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 11, 2025 - 14:24 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending to Jazz Network in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 11, 2025 - 13:24 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).