We are no longer experiencing SMS delivery delays when sending messages to USA over toll-free numbers. This incident has been resolved.
Posted Jan 18, 2022 - 13:19 PST
Update
We are observing recovery in SMS delivery delays when sending messages to USA over toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jan 18, 2022 - 12:58 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to USA over toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 18, 2022 - 10:56 PST
Investigating
We are experiencing SMS delivery delays when sending messages to USA over toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 18, 2022 - 10:27 PST
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).