Delays in the Availability of Conference Insights Summary Records

Incident Report for Twilio

Resolved

Conference Insights summary records incident has been resolved and service is operating normally at this time.

Posted Sep 26, 2023 - 11:36 PDT

Monitoring

Conference Insights summary records via the console and API are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes minutes or as soon as more information becomes available.

Posted Sep 26, 2023 - 11:02 PDT

Identified

Our engineers have identified the issue causing delays in the availability of Conference Insights summary records via the console and API. They’re currently taking action to reduce delays. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 26, 2023 - 10:40 PDT

Update

We are experiencing delays in the availability of Conference Insights summary records via the console and API. Our engineers are currently investigating the issue and we expect to provide another update in 1 hour or as soon as more information becomes available

Posted Sep 26, 2023 - 09:50 PDT

Investigating

Our monitoring systems have detected a potential issue Conference. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 26, 2023 - 09:31 PDT

This incident affected: PROGRAMMABLE VOICE (Voice Insights).