On Call Engineers Are Investigating an Issue With Phone Numbers Provisioning and Porting

Incident Report for Twilio

Resolved

We have fully investigated the issue porting phone number to Twilio, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Oct 12, 2023 - 09:33 PDT

Investigating

Our monitoring systems have detected a potential issue with phone numbers provisioning and porting. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 12, 2023 - 08:25 PDT

This incident affected: PHONE NUMBERS.