Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Elevated Error Rate for Caller Name Lookup API
Incident
Report for Twilio
Resolved
Elevated error rate for Caller Name Lookup API has been resolved and Twilio Caller Name Lookup is operating normally at this time.
Update
We continue seeing recovery from elevated error rates with Caller Name Lookups. Our engineers will continue to monitor until the service is fully restored. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue seeing recovery from elevated error rates with Caller Name Lookups. Our engineers will continue to monitor until the service is fully restored. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started to see recovery from elevated error rates with Caller Name Lookups. Our engineers will continue to monitor until the service is fully restored. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Investigating
Twilio Lookup Caller Name Lookups is slightly degraded for approximately 30 minutes since 7:38 a.m. Pacific Time on 02/11/2021. A subset of customers may experience slightly elevated errors when performing Caller Name Lookups. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: ACCOUNT SECURITY (Lookup).