MMS Delivery Delays To Multiple Networks In United States of America Via A Subset Of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays to multiple networks in United States of America via A Subset Of Shortcodes. This incident has been resolved.

Posted Nov 10, 2025 - 19:33 PST

Monitoring

We are observing recovery in MMS delivery delays to multiple networks in United States of America via A Subset Of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 10, 2025 - 17:30 PST

Update

We are experiencing MMS delivery delays to multiple networks in United States of America via A Subset Of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2025 - 16:03 PST

Investigating

Our monitoring systems have detected a potential issue MMS delivery delays to multiple networks in United States of America via A Subset Of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 10, 2025 - 15:56 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).