SMS Delivery Failures to Multiple Networks in Belgium via Subset of Domestic Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery to multiple networks in Belgium via subset of domestic long-codes. This incident has been resolved.

Posted Jan 26, 2024 - 10:12 PST

Monitoring

We are observing successful SMS delivery to multiple networks in Belgium via subset of domestic long-codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 26, 2024 - 08:13 PST

Update

We are still experiencing SMS Delivery Failures to Multiple Networks in Belgium via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 26, 2024 - 05:05 PST

Update

We are still experiencing SMS Delivery Failures to Multiple Networks in Belgium via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 26, 2024 - 03:13 PST

Investigating

We are experiencing SMS Delivery Failures to Multiple Networks in Belgium via Subset of Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 or as soon as more information becomes available.

Posted Jan 26, 2024 - 02:25 PST

This incident affected: CARRIER NETWORK (SMS, Europe).