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Call Failure To A Subset Of Twilio Phone Numbers In South American Countries
Incident
Report for Twilio
Resolved
The issue affecting call failures to a subset of Twilio phone numbers in Peru, Brazil, Ecuador, Chile, Argentina, and Colombia has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for call failures to a subset of Twilio phone numbers in Peru, Brazil, Ecuador, Chile, Argentina, and Colombia. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe call failures to a subset of Twilio phone numbers in Peru, Brazil, Ecuador, Chile, Argentina, and Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.
Update
We continue to observe call failures to a subset of Twilio phone numbers in Peru, Brazil, Ecuador, Chile, Argentina, and Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Update
We are observing call failures to a subset of Twilio phone numbers in Peru, Brazil, Ecuador, Chile, Argentina, and Colombia. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with call failures to a subset of Twilio phone numbers in Peru, Brazil, Ecuador, Chile, Argentina, and Colombia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Latin America).