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        SMS Delivery Delays and Failures from Twilio to Jazz Network in Pakistan

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Jazz network subscribers in Pakistan. This incident has been resolved.
        Posted Feb 18, 2026 - 10:35 PST

        Monitoring

        We are observing recovery in SMS delivery delays and failures when sending messages to Twilio to Jazz network subscribers in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 18, 2026 - 08:18 PST

        Update

        We are continuing to investigate SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 18, 2026 - 06:58 PST

        Update

        Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 18, 2026 - 06:34 PST

        Investigating

        Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Jazz network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 18, 2026 - 06:08 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).