SMS Delivery Failures to and From Multiple Networks in Argentina via Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending messages to multiple networks in Argentina via subset of shortcodes. This incident has been resolved.

Posted Jul 31, 2025 - 06:39 PDT

Monitoring

We are observing successful SMS delivery to multiple networks in Argentina via subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 31, 2025 - 04:41 PDT

Update

We have identified that we are now experiencing SMS delivery failures to and from multiple networks in Argentina over a subset of short codes. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 30, 2025 - 21:01 PDT

Update

We have identified that we are now experiencing SMS delivery failures to and from multiple networks in Argentina over a subset of short codes. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 30, 2025 - 17:05 PDT

Update

We continue to experience SMS delivery report delay when sending messages to multiple networks in Argentina via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 30, 2025 - 15:21 PDT

Investigating

We are experiencing SMS delivery report delay when sending messages to multiple networks in Argentina via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 30, 2025 - 14:21 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).