Intermittent errors with API in Canada has been resolved and API in Canada is operating normally at this time.
Posted Sep 04, 2024 - 19:45 PDT
Monitoring
We are observing recovery in intermittent errors with API in Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 04, 2024 - 17:45 PDT
Update
We are investigating intermittent errors with API in Canada. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 04, 2024 - 15:49 PDT
Investigating
Our monitoring systems have detected a potential issue with Accesc Canada API errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 04, 2024 - 15:17 PDT
This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap, Legacy Identity MatchAndAttributes).
