SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. This incident has been resolved.

Posted Apr 01, 2025 - 09:13 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 01, 2025 - 07:20 PDT

Update

We are continuing to experience SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 31, 2025 - 23:39 PDT

Update

We are continuing to experience SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 31, 2025 - 19:39 PDT

Update

We are experiencing SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 31, 2025 - 17:39 PDT

Investigating

We are experiencing SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 31, 2025 - 16:41 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).