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        SMS Delivery Failures From Denmark Mobile Networks to a Subset of Twilio's Denmark Long Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. This incident has been resolved.
        Posted Oct 25, 2023 - 12:18 PDT

        Update

        We are continuing to observe successful SMS delivery from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 25, 2023 - 10:18 PDT

        Monitoring

        We are observing successful SMS delivery from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 25, 2023 - 08:03 PDT

        Update

        We continue experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 24, 2023 - 16:30 PDT

        Update

        We continue experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 23, 2023 - 16:30 PDT

        Update

        We continue experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 22, 2023 - 16:30 PDT

        Update

        We continue experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 22, 2023 - 00:30 PDT

        Update

        We continue experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 16:38 PDT

        Update

        We continue experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 12:38 PDT

        Update

        We are experiencing SMS delivery failures from Denmark Mobile Networks to a subset of Twilio's Denmark long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 21, 2023 - 10:35 PDT

        Investigating

        Our monitoring systems have detected a potential issue with inbound delivery failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 21, 2023 - 10:27 PDT
        This incident affected: CARRIER NETWORK (SMS, Europe).