SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of Shortcodes. This incident has been resolved.

Posted Oct 31, 2024 - 15:54 PDT

Monitoring

We are observing recovery in delivery report delays when sending messages to US Cellular Network in the United States via a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 31, 2024 - 14:01 PDT

Update

We are still experiencing SMS delivery report delays when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 31, 2024 - 12:27 PDT

Update

We continue experiencing SMS delivery report delays when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 31, 2024 - 10:19 PDT

Update

We are experiencing SMS delivery report delays when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 31, 2024 - 09:34 PDT

Investigating

We are experiencing SMS delivery failures when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 31, 2024 - 09:25 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).