Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS Delivery Report Delays to Multiple Networks in United States of America via Subset of Shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending messages to US Cellular Network in the United States via a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery report delays when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery report delays when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery report delays when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures when sending messages to US Cellular Network in the United States via a subset of short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).