Twilio Services
Issues related to Twilio’s Software
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      SMS Delivery Delays to Multiple Networks in the US for a Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to multiple networks in the US for a subset of short codes. This incident has been resolved.
      Posted Aug 13, 2024 - 16:32 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to multiple networks in the US for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 13, 2024 - 14:32 PDT
      Update
      We continue experiencing SMS delivery delays when sending messages to multiple networks in the US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Aug 13, 2024 - 13:02 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to multiple networks in the US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Aug 13, 2024 - 12:02 PDT
      Investigating
      Our monitoring systems have detected a potential issue with SMS delivery delays to multiple networks in the US for a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Aug 13, 2024 - 11:58 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).