Elevated 500 Errors For Twilio APIs

Incident Report for Twilio

Resolved

The issue causing elevated 500 errors for Twilio APIs has been resolved and is operating normally at this time.

Posted Jan 17, 2024 - 20:31 PST

Monitoring

Twilio APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Jan 17, 2024 - 20:01 PST

Update

We continue to experience potential issues with elevated 500 errors for Twilio APIs. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 17, 2024 - 18:24 PST

Update

We are experiencing potential issues with elevated 500 errors for Twilio APIs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 17, 2024 - 17:18 PST

Investigating

Our monitoring systems have detected a potential issue with elevated 500 errors for Twilio APIs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 17, 2024 - 16:39 PST

This incident affected: DEVELOPER TOOLS (REST API).