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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to BTC Network in Botswana
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS/SMS delivery delays when sending messages to BTC Network in Botswana. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to BTC Network in Botswana. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to BTC Network in Botswana. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to BTC Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).