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WhatsApp Registration Delays
Incident Report for Twilio
Resolved
WhatsApp registration service is now operating normally and it's operational now.
Posted Sep 29, 2020 - 22:22 PDT
Update
WhatsApp registration service is now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
Posted Sep 29, 2020 - 21:42 PDT
Update
WhatsApp registration service is now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
Posted Sep 29, 2020 - 21:12 PDT
Monitoring
WhatsApp registration service is now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
Posted Sep 29, 2020 - 17:54 PDT
Update
We are addressing the service that is delaying WhatsApp template registrations. We expect to provide another update in 4 hours.
Posted Sep 29, 2020 - 15:56 PDT
Identified
We are addressing the service that is delaying WhatsApp template registrations. We expect to provide another update in 2 hours.
Posted Sep 29, 2020 - 13:36 PDT
Update
We are experiencing issues with the WhatsApp registration service causing a delay in template registration. Our engineering team is investigating the issue. We will provide an update in 2 hours or as soon as more information becomes available.
Posted Sep 29, 2020 - 13:00 PDT
Update
We are experiencing issues with the WhatsApp registration service causing a delay in template registration. Our engineering team is investigating the issue. We will provide an update in 1 hour or as soon as more information becomes available.
Posted Sep 29, 2020 - 12:01 PDT
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 29, 2020 - 11:53 PDT
This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).