Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      WhatsApp Registration Delays
      Incident Report for Twilio
      Resolved
      WhatsApp registration service is now operating normally and it's operational now.
      Posted Sep 29, 2020 - 22:22 PDT
      Update
      WhatsApp registration service is now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
      Posted Sep 29, 2020 - 21:42 PDT
      Update
      WhatsApp registration service is now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
      Posted Sep 29, 2020 - 21:12 PDT
      Monitoring
      WhatsApp registration service is now operating normally. We will continue to monitor the situation before we mark the incident as fully resolved.
      Posted Sep 29, 2020 - 17:54 PDT
      Update
      We are addressing the service that is delaying WhatsApp template registrations. We expect to provide another update in 4 hours.
      Posted Sep 29, 2020 - 15:56 PDT
      Identified
      We are addressing the service that is delaying WhatsApp template registrations. We expect to provide another update in 2 hours.
      Posted Sep 29, 2020 - 13:36 PDT
      Update
      We are experiencing issues with the WhatsApp registration service causing a delay in template registration. Our engineering team is investigating the issue. We will provide an update in 2 hours or as soon as more information becomes available.
      Posted Sep 29, 2020 - 13:00 PDT
      Update
      We are experiencing issues with the WhatsApp registration service causing a delay in template registration. Our engineering team is investigating the issue. We will provide an update in 1 hour or as soon as more information becomes available.
      Posted Sep 29, 2020 - 12:01 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 29, 2020 - 11:53 PDT
      This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).