Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Super SIM Network Connectivity Issues
Incident
Report for Twilio
Resolved
We are no longer experiencing Super SIM connectivity issues in Europe with one of our partners. This incident has been resolved.
Update
We are observing recovery in Super SIM connectivity in Europe with our partner. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are observing recovery in Super SIM connectivity in Europe with our partner. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Monitoring
We are observing recovery in Super SIM connectivity in Europe with our partner. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
Our downstream connectivity partners have reverted changes suspected to be the initial root cause. Our engineers are continuing to investigate with our downstream connectivity partners to restore service. We will provide another update in 30 minutes or as soon as more information becomes available.
Identified
The issue causing Super SIM connectivity issues in Europe with one of our partners has been identified. Our team is actively working to restore the service with our partner. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to experience Super SIM connectivity issues in Europe with one of our partners. Devices may experience data connectivity issues. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 4 hours or sooner once more information becomes available.
Update
We continue to experience Super SIM connectivity issues in Europe with one of our partners. Devices may experience data connectivity issues. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
Investigating
We are experiencing Super SIM connectivity issues in Europe with one of our partners. Devices may experience data connectivity issues. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.