SMS Delivery Delays to Egypt Etisalat Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to Egypt's Etisalat network. This issue has been resolved and SMS in the Middle East & Africa is operating normally at this time.

Posted Mar 20, 2021 - 15:30 PDT

Update

We are continuing to investigate delivery delays when sending SMS to the Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 20, 2021 - 12:09 PDT

Update

We continue to experience SMS delivery delays when sending messages to the Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 20, 2021 - 10:32 PDT

Update

We continue to experience SMS delivery delays when sending messages to the Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 20, 2021 - 09:49 PDT

Update

We are experiencing SMS delivery delays when sending messages to the Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 20, 2021 - 09:33 PDT

Investigating

Our monitoring systems have detected a potential issue with messages being sent to the Etisalat network in Egypt. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 20, 2021 - 09:29 PDT