Delayed/Missed Sending Debugger Alerts

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Oct 27, 2022 - 04:43 PDT

Monitoring

A fix is being implemented and we will continue to monitor the service interruption issue with sending debugger alerts. Customers may continue to experience delayed/missed alerts. We expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 27, 2022 - 02:50 PDT

Update

We continue investigating a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We also expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Oct 26, 2022 - 15:50 PDT

Update

Posted Oct 25, 2022 - 15:50 PDT

Update

Posted Oct 24, 2022 - 15:51 PDT

Update

We are still investigating a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We also expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Oct 23, 2022 - 15:55 PDT

Update

We continue to investigate a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We also expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Oct 22, 2022 - 16:10 PDT

Update

We continue to investigate a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We also expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 22, 2022 - 00:04 PDT

Update

We continue to investigate a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We also expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 21, 2022 - 15:53 PDT

Update

We continue to investigate a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We also expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 21, 2022 - 11:41 PDT

Update

We continue investigating a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We also expect to have impact to a small subset of Notify messages being dropped. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 21, 2022 - 09:44 PDT

Update

We are investigating a service interruption issue with sending debugger alerts. Customers may experience delayed/missed alerts. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 21, 2022 - 09:01 PDT

Investigating

Our monitoring systems have detected a potential issue with Debugger error alerts causing issues with Twilio service usage. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 21, 2022 - 08:41 PDT

This incident affected: DEVELOPER TOOLS (Debugger & Alarms) and PROGRAMMABLE MESSAGING (Notify).