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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        Delivery-receipt delays for for some US short codes

        Incident Report for Twilio

        Resolved

        All systems are operating normally.
        Posted May 17, 2018 - 21:36 PDT

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted May 17, 2018 - 20:07 PDT

        Update

        We are continuing to investigate this issue with our carrier partners. We will provide another update in 1 hour.
        Posted May 17, 2018 - 19:50 PDT

        Investigating

        Our monitoring systems have detected delivery-receipt delays for some messages to US short codes. Actual message delivery is not impacted.
        Posted May 17, 2018 - 18:50 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).