SMS Delivery Delays To Multiple Networks In US Via A Subset Of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in the US via a Subset of Shortcodes. This incident has been resolved.

Posted May 19, 2024 - 15:41 PDT

Monitoring

We are observing a recovery in SMS delivery delays when sending messages to Multiple Networks in the US via a Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 19, 2024 - 13:54 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Multiple Networks in the US via a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 19, 2024 - 13:00 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).