SMS Delivery Delays to Telemob Network in Burkina Faso

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Telemob network in Burkina Faso. This incident has been resolved.

Posted Dec 22, 2021 - 03:58 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Telemob network in Burkina Faso. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 22, 2021 - 02:14 PST

Update

We are still experiencing SMS delivery delays when sending SMS to Telemob network in Burkina Faso. In most instances, messages are getting delivered and only DLR’s are being delayed . Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 21, 2021 - 23:18 PST

Update

We are continuing to work with our carrier partner to resolve the issue causing SMS delivery delays to Telemob network in Burkina Faso. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 21, 2021 - 22:20 PST

Update

We are continuing to work with our carrier partner to resolve the issue causing SMS delivery delays to Telemob network in Burkina Faso. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 21, 2021 - 18:20 PST

Update

We are continuing to work with our carrier partner to resolve the issue causing SMS delivery delays to Telemob network in Burkina Faso. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 21, 2021 - 16:20 PST

Update

We are experiencing SMS delivery delays when sending messages to Telemob network in Burkina Faso. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 21, 2021 - 15:21 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Telemob network in Burkina Faso. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 21, 2021 - 15:19 PST